Terms & Conditions

Walks & Daycare

Deposit:
A deposit of 25% is required to guarantee your booking. You will receive a payment link once you have approved the quote.

Cancellation:
(With 24 hours notice) The deposit will be considered a credit for a visit that you book within 6 months. (With less than 24 hours notice) Unfortunately, the deposit is forfeited.

Booking:
If the deposit is not sent at time of your booking, we are not able to guarantee your place.

Payment:
Prices are as advertised on our homepage. Please be aware that our rates are very competitive and are not negotiable.

We would like to remind customers that payments are due at the end of the service. We as a company reserve the right to impose a €5.00 initial late payment fee if a payment is more than three days overdue, then €1 charged on a daily basis from the fourth day until payment is received in full.

Invoicing:
We keep an accurate record of customer bookings and text customers with their account balances, if customers require an invoice, please let us know before the end of the service.

Short Overnight (4 days or less)

Deposit:
A deposit of 25% is required to guarantee your booking. You will receive a payment link once you have approved the quote.

Cancellation:
(With 48 hours notice) The deposit will be considered a credit for a visit that you book within 6 months. (With less than 48 hours notice) Unfortunately, the deposit is forfeited.

Booking:
If the deposit is not sent at time of your booking, we are not able to guarantee your place.

Payment:.
Prices are as advertised on our homepage. Please be aware that our rates are very competitive and are not negotiable. We would like to remind customers that payments are due at the end of the service. We as a company reserve the right to impose a €5.00 initial late payment fee if a payment is more than three days overdue, then €1 charged on a daily basis from the fourth day until payment is received in full.
Charges are per 24 hour period starting from the time of delivery. After that the hourly day care rate will be applied. If for example an overnight beginning at 15:00 on Monday and ending at the latest at 15:00 on Friday will be counted as 4 nights. However, an overnight beginning at 15:00 on Monday and ending at 20:00 on Friday will be counted as 4 nights + 5 hours of day care at the regular rate.

Invoicing:
We keep an accurate record of customer bookings and text customers with their account balances, if customers require an invoice, please let us know before the end of the service.

Long Overnight (more than 4 days)

Deposit:
A deposit of 15% is required to guarantee your booking. You will receive a payment link once you have approved the quote.

Cancellation:
(With 72 hours notice) The deposit will be considered a credit for a visit that you book within 6 months. (With less than 72 hours notice) Unfortunately, the deposit is forfeited.

Booking:
If the deposit is not sent at time of your booking, we are not able to guarantee your place.

Payment:
Prices are as advertised on our homepage. Please be aware that our rates are very competitive and are not negotiable. We would like to remind customers that payments are due at the end of the service. We reserve the right to impose a €5.00 initial late payment fee if a payment is more than three days overdue, then €1
charged on a daily basis from the fourth day until payment is received in full.
Charges are per 24 hour period starting from the time of delivery. After that the hourly day care rate will be applied. If for example an overnight beginning at 15:00 on Monday and ending at the latest at 15:00 on Friday will be counted as 4 nights. However, an overnight beginning at 15:00 on Monday and ending at 20:00 on Friday will be counted as 4 nights + 5 hours of day care at the regular rate.

Invoicing:
We keep an accurate record of customer bookings and text customers with their account balances, if customers require an invoice, please let us know before the end of the service.